The online store operates at annamariavasilaki.com under the terms and conditions presented below. The use of the online store implies the unreserved acceptance of all the following terms and conditions.
The company operates an online store for displaying and selling products via the Internet. The online store is available at annamariavasilaki.com under the terms and conditions presented below. The company, under the name “VASILAKI ANNA MARIA,” with VAT number: 107044322 (Thessaloniki Tax Office) and GEMI number: 159317105000, is based at 42 Syngrou Street, Thessaloniki, 54630. The use of the online store implies the unreserved acceptance of all the following terms and conditions. If the user disagrees with any or all of the terms, they must refrain from using the store; otherwise, they declare that they have unconditionally accepted all the terms and conditions.
Annamariavasilaki.com reserves the right to modify or update the terms and conditions of transactions unilaterally. Any such changes will be announced through this website. It also reserves the right to change the content of the website (e.g., price, availability, photo, description, etc.) without prior notice. It is clarified that changes in terms do not affect orders already placed.
Annamariavasilaki.com is committed to the quality, completeness, and accuracy of the information provided on its website, subject to any technical or typographical errors that cannot be foreseen or have occurred involuntarily or website downtime due to force majeure. At the same time, it reserves the right to change the content of the website without prior notice at any time, and such changes take effect immediately upon publication on the Internet.
Users of the annamariavasilaki.com online store declare and accept that they will not use it or its content in any illegal, unethical, offensive, or malicious way. They also declare that the information they provide while using the online store is entirely accurate and correct. The online store annamariavasilaki.com is not responsible for any technical problems that may arise for users when accessing the website and during its use due to the compatibility of their equipment. Finally, users accept full responsibility for any unauthorized use of their account, as well as any damages caused to annamariavasilaki.com or any partners.
Annamariavasilaki.com is not responsible for any errors in prices, characteristics, or images and reserves the right to change prices without prior notice. It is also not liable to users/customers for any damages that may arise from the execution or non-execution of their orders. Additionally, it bears no responsibility for direct or indirect damages (including lost profits, business interruption, data loss, customer loss, etc.) related to the operation or use of the online store. Users are solely responsible for the evaluation and selection of products and services offered through the website, and annamariavasilaki.com holds no liability for the correctness of users’ choices or potential incompatibilities between products, software, or services provided. The transport of goods is carried out at the customer’s risk and responsibility. Annamariavasilaki.com is not responsible for defects or poor quality of third-party products it sells, as these are received from suppliers or manufacturers in sealed packaging. In the case of a defective product, customers should contact annamariavasilaki.com for a replacement or refund.
The website annamariavasilaki.com is the official online store of annamariavasilaki.com. All website content, including images, graphics, photographs, designs, texts, provided services, and products, constitutes the intellectual property of annamariavasilaki.com and is protected under Greek, European, and international copyright laws. The names, images, logos, and trademarks representing annamariavasilaki.com, its online store, or third parties affiliated with it, are exclusive marks and protected by law. Their appearance on the website does not grant any license or right to use them.
Annamariavasilaki.com operates in accordance with Greek consumer protection laws regarding distance contracts (Law 2251/1994) and any applicable regulations for e-commerce.
If a product you ordered is not available, you will be notified via email or phone about the estimated delivery time. If you agree to the new delivery schedule, you must confirm via email or fax. If you are not satisfied with the revised terms, your order will be canceled.
In case of force majeure (e.g., extreme weather, strikes, etc.), where delivery cannot be completed within the predetermined timeframe, customers will be notified and given the option to cancel or proceed with their order.
Order cancellations can be made in the following cases:
1. Before completing the order, you can remove items from your cart.
2. If the order has been placed but not yet shipped, you can cancel it by calling customer service at 2310 534465.
If you wish to return a product because it does not meet your expectations, you have the right to do so within 14 days of receiving your order. Products must be in their original condition, unopened, and accompanied by a purchase receipt or invoice. The customer is responsible for return shipping costs. The company is not liable for damages during the return process. Once the return is received and verified, a representative will contact you regarding a refund or replacement.
The displayed prices do not include VAT. VAT is calculated during checkout.
Annamariavasilaki.com recognizes the importance of security for personal data and electronic transactions. It takes all necessary measures with advanced security methods to ensure maximum protection. All personal information and transaction details are secure and confidential.
Annamariavasilaki.com is committed to protecting user data under Greek and European privacy laws (Law 2742/97). Personal data is collected solely for order processing and will never be shared with third parties without user consent. Users can request access to their personal data at any time. Additionally, annamariavasilaki.com allows users to request account deletion, at which point all their personal data will be erased.